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Return and Refund Policy for Digital Products

Thank you for choosing Marmar Products for your digital needs. We strive to provide high-quality digital products and services to our customers. However, we understand that sometimes situations may arise where a return or refund is necessary. Please read the following policy carefully:

1. Returns

Due to the nature of digital products, we generally do not accept returns. Once a digital product has been purchased and downloaded, it is considered irrevocably delivered. However, if you encounter any technical issues or problems accessing your purchased digital product, please contact info@marmarproducts.com for assistance.

2. Refunds

We offer refunds under the following circumstances:

  • Non-Delivery of the Product: If you have not received the digital product within the specified delivery time frame, please contact us immediately for assistance. Refunds will be issued if the product is not delivered within a reasonable period.

  • Defective or Malfunctioning Product: In the event that the digital product is defective or malfunctioning and is unable to fulfill its intended purpose, you may be eligible for a refund. Please contact our customer support team with detailed information about the issue you are experiencing.

  • Duplicate Purchase: If you accidentally purchase the same digital product multiple times, please contact us for a refund of the duplicate purchase. We may require proof of purchase to process the refund.

3. Refund Process

To request a refund, please contact info@marmarproducts.com within 7 days of your purchase. Please include your order number and a detailed explanation of the reason for your refund request.

Once your request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed using the original method of payment within 3-5 business days.

4. Exceptions
  • Change of Mind: We do not offer refunds for purchases made due to change of mind or if you no longer require the digital product. Please ensure to review all product details and specifications before making a purchase.

  • Third-party Platforms: If you have purchased our digital product through a third-party platform, such as an app store or marketplace, please refer to their respective refund policies.

5. Contact Us

If you have any questions or concerns about our Return and Refund Policy for Digital Products, please contact us at info@marmarproducts.com.

Note: This Return and Refund Policy for Digital Products is subject to change without prior notice. Please review this policy periodically for any updates or revisions.

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